Privacy Policy

This policy explains what the BioFind app collects, why, and who receives it. You can browse suppliers without an account, and most of what you do in the app stays on your phone.

What stays on your phone

• Your saved suppliers, compare list, sample requests, currency choice and settings.
• The name and email you enter when requesting a sample. They are kept on your phone so the next request is pre-filled. We do not receive them.

Sample requests

When you request a sample, BioFind opens your own email app with a message addressed to the supplier. The supplier receives whatever you choose to send, including your name and email, from your email account. BioFind does not send or store that message.

Accounts and supplier submissions

Signing in is only needed to submit a supplier or material. When you create an account, we store your email address, the name you give and a securely hashed password, so you can sign in and see your submissions.

A submission contains the supplier and material details you type (company name, country, material, category, form, minimum order, price range, description and optional specs) plus the photos and datasheet you attach. Photos and datasheets are kept private until we review them. If a submission is approved, its supplier and material details and photos may be shown to other BioFind users. Your account email is never shown.

Purchases

Biofind Pro is sold through the App Store or Google Play, which handle payment. We never see your card details. We use RevenueCat to check which plan you have and to restore purchases. RevenueCat receives an app user ID (your BioFind account ID when you are signed in) and your purchase history for this app.

Usage statistics

The app sends anonymous usage events (such as which screens are opened) and basic device information to our analytics provider, Newly, so we can see which features are used and fix problems. They are not used for advertising and are not sold.

Who receives your data

• Newly, which hosts our sign-in service, database, file storage and analytics.
• RevenueCat, for purchase status.
• Apple or Google, for payments made through their stores.

We do not sell personal data or share it for advertising. BioFind does not track you across other companies’ apps or websites.

Keeping and deleting your data

We keep your account and submissions until you delete them. You can delete your account at any time in the app: Submit tab, Account and privacy, Delete account. That removes your account and its sign-in data. Deleting the app removes everything stored on your phone. To ask for a copy of your data, or for anything else in this policy, email us.

Children

BioFind is a professional tool and is not directed at children under 13.

Changes

If this policy changes, we will update this page and the date at the top.

Contact

pip@thesamelab.com